Uno
Pay
Uno
Pay
Raed Company is committed to protecting the privacy of Unopay wallet users for electronic payment, by applying high standards in protecting personal data and dealing with it with complete transparency. This policy aims to explain all details about data collection, use, storage, and protection, in addition to users' rights in controlling their data.
Personal Information Collection
What information is collected?
Basic data: such as full name, phone number, email.
Payment data: includes bank account, payment card numbers, or other payment methods linked to the wallet.
Geographic location: collected only when necessary to ensure service accuracy such as order delivery or identifying supported areas.
How is information collected?
During user account creation.
When executing transactions such as payment or receiving money.
Through interactions with the application or website.
Ensuring Prior Consent
No personal information will be collected without the user's explicit consent. Consent is requested during registration or when conducting any operation that requires entering information.
Main purposes for using information
Executing financial transactions with accuracy and security
Improving user experience through service customization.
Sending notifications related to transactions, updates, or promotional offers.
No unauthorized use:
Data will not be used for any unauthorized purposes, and will not be shared with third parties except for previously agreed purposes.
Storage Duration:
Data is retained as long as necessary to provide services or to meet legal requirements.
Deletion Procedures:
Data is deleted immediately after the purpose of use ends or when requested by the user, unless there are legal obligations to retain it.
What are cookies?
Cookies are small data stored in the user's browser to facilitate interaction with the website.
Types of cookies used:
Session cookies: Used to facilitate navigation within the website during the current session. Automatically deleted when closing the browser.
Permanent cookies: Used to remember user preferences and settings between different sessions.
Users can manage cookies through browser settings, with the ability to completely disable them if desired.
Main uses of email:
Communication: Sending transaction confirmations. Notifying users of promotional offers or important updates.
Managing subscriptions: Users are given the freedom to subscribe or unsubscribe from promotional messages.
Email protection: Email addresses are stored securely, and are not shared with third parties except for service provision purposes or with prior user consent.
Applied security measures:
Encryption: Encryption protocols such as SSL and HTTPS are used to ensure data protection during transfer.
Authorized access only: Permissions are granted only to authorized individuals to view the data.
Security review: Periodic security tests are conducted to detect any potential threats and protect data.
Cases where data is shared:
With service providers: Data is shared with trusted parties only, such as shipping companies or electronic payment gateways, to ensure execution of required services.
By law: Data is disclosed if legally requested or to protect user or company rights.
Data protection when shared:
Agreements are signed with third parties to ensure safe use of data in compliance with privacy policies.
Access and control:
Users have the right to access, modify, or delete their data through account settings or by contacting the support team.
Filing complaints:
Users have the right to file a complaint if they feel their data is being used inappropriately, with the company ensuring to review and handle complaints quickly.
Unopay wallet services are intended for individuals over 18 years of age.
If it is discovered that a child is using the service without parental consent, the account is deleted immediately and appropriate measures are taken.
Data deletion:
All personal data of the user is deleted when closing the account within a period not exceeding 30 days.
Only necessary data is retained to comply with laws and regulations.
Non-covered websites:
The wallet website may contain links to other websites, but the Unopay wallet privacy policy does not apply to these websites.
Advice:
Users should read the privacy policies of other websites before using them.
Handling security incidents:
Users are notified immediately in case of a breach or security threat affecting their information.
Necessary corrective measures are taken to ensure protection of future data.
Unopay wallet is committed to providing a safe and seamless financial experience for all users.
The privacy policy is updated periodically to ensure compliance with the latest security standards and data protection.
